Support
Need help with ListingRizz? Read the FAQ first — most stuck points are the same five mix-ups. Then use the topics below, live chat in Studio, Discord, or email.
Full FAQ · Setup video · Discord
Contact
Signed-in creators can message us from Studio → Support (lime chat) or join Discord. You can also email support@listingrizz.com. We usually reply within 1–2 business days. Include the email you paid with and a screenshot of Unlock or Settings.
Get started (claim → lr_ key → Unlock → Save to vault)
Claim with the exact Stripe email at /lifetime/success, mint an lr_ key in Settings (not an OpenRouter key), Unlock the Chrome extension on a live Airbnb /rooms/ listing with API base https://www.listingrizz.com, then Full hustle → Save to vault. Empty Studio is normal until that save. Watch the setup video first.
Setup video + MCP tutorial
Claude + Higgsfield MCP, start to finish. Then the written playbook: Prep → Discovery → Connect both MCPs → Assets → Pitch → Close.
Chrome extension
Install from the Chrome Web Store and pin it. It only runs on airbnb.com / airbnb.ca listing pages (/rooms/ URLs) — not search results. Unlock uses your lr_ key. OpenRouter goes in extension Settings for AI vision.
Keys — don’t mix them
lr_ Creator key = paid access, minted in Studio → Settings, pasted into Unlock only. OpenRouter key = vision, created at openrouter.ai/keys, pasted into extension Settings. Higgsfield has no API key — sign in and spend credits. Mixing these is the #1 Unlock failure.
Cloud Studio & account
Sign in at listingrizz.com to manage your project inbox, proposal packs, host share links, and billing. Studio stays empty until you Save to vault from the extension. Lifetime Keys unlock sync — there is no monthly plan to cancel.
Two Claude connectors (MCP)
ListingRizz MCP URL https://www.listingrizz.com/api/mcp (www required) is your vault. Higgsfield MCP URL https://mcp.higgsfield.ai/mcp is the video engine. Add both, enable both in the same chat. Copy-paste fields live in Settings.
Guides & playbooks
Learn how to create Airbnb walkthrough videos from photos, pitch hosts, and close deals with AI.
Billing
Lifetime Keys are $97 once. Manage cards and invoices from Studio → Billing → Open billing portal (Stripe). Refunds revoke access. Host packs are a separate one-time checkout per listing.